Refund policy
Return Policy
We accept returns only if you contact us within 7 days after receiving the product.
If you wish to request a return, please contact us at the following email address:
support@land-create.net
Return Conditions
Returns are accepted only if the following conditions are met:
• The item is unused and unworn
• All tags and accessories are included
• The item is in the same condition as when received
Returns cannot be accepted if the above conditions are not met.
Defective or Incorrect Items
If you receive a defective item or an item different from your order, please contact us as soon as possible after receiving the product.
We will provide a replacement or refund at our expense.
Returns Due to Customer Reasons
Returns due to customer reasons (such as incorrect size, change of mind, or different image than expected) are generally not accepted.
Return Shipping Costs
• Defective or incorrectly shipped items: covered by our store
• Customer-related returns: borne by the customer
Refunds
After we receive and inspect the returned item, we will process your refund.
Refunds will be issued according to the payment method used for the purchase.
Please note that the refund process may take several days to approximately 10 business days.
Important Notes
• Returns without prior contact cannot be accepted
• Sale items may not be eligible for return