Shipping policy

Shipping Policy

About Shipping

Orders are usually shipped within 1–3 business days after payment confirmation.

Please note that we do not ship on weekends or Japanese holidays.

Some items are made-to-order or require supplier ordering, so additional processing time may be required before shipment.

Shipping Methods

Orders will be shipped using our designated shipping carriers.

Please note that customers cannot choose the shipping carrier.

Shipping Fees

Shipping fees vary depending on the product and delivery region.

Please check the product page or checkout page for details.

Estimated Delivery Time

Delivery time after shipment varies depending on the destination region.

• Mainland Japan: approximately 1–3 days
• Hokkaido, Okinawa, and remote islands: approximately 2–5 days

Delivery may be delayed due to weather or traffic conditions.

Shipping Confirmation

After your order has been shipped, we will send a shipping confirmation email.

Tracking updates may take some time to appear.

Long-Term Absence or Refused Delivery

If a package is returned due to long-term absence or refusal to accept delivery, the customer will be responsible for the reshipping costs.

Shipping Delays

Shipping may be delayed in the following cases:

• Severe weather conditions
• Traffic conditions
• Busy seasons (such as sale periods)
• Shipping carrier circumstances

Thank you for your understanding.